With instant Card Controls and Alerts through your American Riviera Bank® Mobile Banking App and Mastercard® Zero Liability Protection, using your Debit Card has never been safer.
Located within your ARB Mobile Banking App, Card Controls gives you instant control of how and when your card can be used. Can't find your card? Turn it off in the app! Don't want it used for online purchases? Block them with the app!
Set up Alerts to be notified instantly any time your card is used or customize your alerts based on transaction or merchant types, or by amount so you only receive the alerts you want.
Your American Riviera Bank® Debit Card also comes with Mastercard® ID Theft Protection to better safeguard you against possible identity theft and bring you security and peace of mind. Learn more.
Log into the Mobile App and tap More from the thumb bar menu, then tap Card Controls. The page will load and then display all eligible debit cards. Tap on one of the cards to begin setting up controls.
Log into the Mobile App and tap More from the thumb bar menu, then tap Card Controls. The 'Enable Card for Use' switch is set to on (switch is to the right and a green background appears) by default. To disable or turn off the card, move the 'Enable Card for Use' switch to the left (grey background), making the debit card unusable.
Yes, controls can be placed by transaction or merchant type, a threshold amount can be set and international transactions can be blocked. To apply card controls, tap on ‘Card Controls’ from the More menu then tap the debit card and select the type of control to enable it for that card.
When a transaction type control is enabled for a debit card it will be declined at point-of-sale (POS) for that type of transaction. For example, if ATM transactions are disabled and the card is used at an ATM it will be declined. A notification will be pushed from the American Riviera Bank® app with the transaction details, decline reason, and option to over-ride the control and allow the transaction.
When a transaction type control is enabled for a debit card it will be declined at point-of-sale (POS) for specific types of merchants. For example, if gas stations are disabled and the card is used at gas station it will be declined. A notification will be pushed from the American Riviera Bank® app with the transaction details, decline reason, and option to over-ride the control and allow the transaction.
The threshold amount option on the debit card details page gives the option to set a dollar amount limit for point-of-sale (POS) transactions using the selected card. Any card transaction that exceeds this threshold amount will be declined and a notification will be sent with the details and an option to over-ride the control and allow the transaction.
The location controls option on the debit card details page gives the option to block international transactions or allow transactions for up to three specified areas or regions. If the block international control is enabled any card transactions originated in countries other than the United States will be declined.
To stop applying controls and remove a card from Card Controls, on the Details page tap 'Remove' card. A dialog box appears with the option to confirm the request to remove all card controls, tap ‘Yes’. Once the 'Remove' is confirmed, controls are no longer applied for this card. The card can be re-added using the 'Add Card' process.
Log into the Mobile App and tap More from the thumb bar menu, then tap Card Alerts. The page will load and then display all eligible debit cards. Tap on one of the cards to open the alerts landing page with the default Alerts option, All Transactions. To change this option tap the > to display all three options; ‘None’ which sends only mandatory alerts, ‘All Transactions’ which will enable all available alerts, and ‘Choose Your Alerts’ which will only send alerts that have been enabled.
To set up transaction specific alerts set the alerts option to ‘Choose your alerts’ and select the alert type you would like to enable. There are options to set alerts for a transaction or merchant type, international transactions and a threshold amount can be set. To enable a specific alert tap the > next to the alert type to display a list of available alerts. Tap the alert name or swipe the switch to turn on the alert. When a switch is turned on (green background), alerts are sent for transactions occurring within that category.
The alerts are sent as push notifications from the American Riviera Bank® app. If you do not receive the alerts, please be sure you have enabled notifications for the app in your device’s settings.