All information on "Debit Card". Don't see the answer to your question below? Read another topic, search for a different keyword, or get in touch.
Located within your ARB Mobile Banking App1, Card Controls & Alerts gives you instant control of how and when your card can be used. Can't find your card? Turn it off in the app! Don't want it used for online purchases? Block them with the app!
1 American Riviera Bank does not charge a fee for the use of Card Transaction Alerts. If you do not already have a data plan with your wireless service provider, data rates may apply.
The safest way to use your debit card to make purchases online is using Digital Wallet. Digital Wallet (Apple Pay, Google Pay, and Samsung Pay) allow you to make purchases in apps and online and do person-to-person transactions safely because, when you use one of these digital wallets, your card number is replaced by a unique code for each transaction. That means your actual debit card number is never shared, adding an extra layer of security when you shop.
If you use your debit card number directly:
The easiest way to get a new debit card is to come into your local branch. We can print you a card and you can create your personal identification number (PIN) in the branch so the card is ready-to-use before you leave. You can also give us a call at 805 965 5942 or send us a Secure Message through online and mobile banking and we can have a card and PIN mailed to you.
If it’s a merchant error that you accidentally authorized, please try to resolve it with the merchant.
If it's an unauthorized transaction, call us directly at 805 965 5942 or stop by your local branch for assistance.
To add your American Riviera Bank debit card to your device’s digital wallet, simply locate the appropriate app on your phone and follow the instructions for adding your card to the app.
NOTE: Digital wallets require verification with the bank. Make we have your current email address and phone number on file before trying to add your debit card to your digital wallet.
Use your mobile app to freeze your card immediately.
In your ARB Mobile Banking App1, tap More, Cards. then Freeze to stop unauthorized transactions from posting to your account. All transactions will be declined while the card is in a frozen status except for recurring/auto payments. Learn more.
Report a lost or stolen debit card by phone at 800-754-4128 (727-227-9012 International).
1 American Riviera Bank does not charge a fee for the use of Card Transaction Alerts. If you do not already have a data plan with your wireless service provider, data rates may apply.
Stop by your local branch - you can choose a new personal identification number (PIN) and test it out before you leave.
The CVV Number ("Card Verification Value") on your debit card is a 3-digit number found on the back of your card. Providing your CVV number to an online merchant proves that you actually have the physical credit or debit card - and helps to keep you safe while reducing fraud.
Your CVV is not your PIN (Personal Identification Number) - you should never provide your PIN to anyone.
Call the number that arrived in the mail with your card.
NOTE: Your Personal Identification Number (PIN) arrives separately.
Need help? Give us a call at 805 965 5942 or stop by your local branch.
Debit card limits for personal accounts are $500 at an Automated Teller Machine (ATM) and $2,500 for Point of Sale (POS) transactions.
Debit card limits for business accounts are $500 at an Automated Teller Machine (ATM) and $5,000 for Point of Sale (POS) transactions.
If you need to have your limit temporarily raised, give us a call at 805 965 5942.
Give us a call at 805 965 5942, stop by your local branch, or send us a Secure Message through online and mobile banking.
Traveling can be hectic, so we’ve made things a little easier when it comes to your ARB accounts. You can use your mobile device anywhere to access your account online.
Give us a call at 805 965 5942, stop by your local branch, or notify us through secure messaging in online and mobile banking with your trip details. Here’s a quick list of what we need to know while you’re away:
Assistant Vice President, Branch Manager
Send
E-mail
805 335 8117
NMLSR: #1166460
Location: Montecito
