Fraudulent Bill Pay
To help protect your accounts, we monitor every bill pay transaction that is scheduled through our bill pay service for potential fraud. This service is free to all of our bill pay users; and with a nearly 100% effective rate, you can rest assured that your bill pay transactions are safe and secure.
If we detect a payment that does not fit your bill payment pattern, we will contact you. During this call, we will verify your name, address and recent payments. We will not ask for your Social Security Number or account number. The call will come from a highly skilled fraud monitoring specialist. If you are ever unsure, please hang up and call us back directly. If a particular transaction is found to be fraudulent, the payment will be canceled.