Information Compromise: What You Can Do About It

Blog October 18, 2024 by American Riviera Bank

At American Riviera Bank, we understand that your financial security is paramount. As your trusted community bank, we're here to guide you through the steps to protect your identity and financial information. Whether you've received a concerning notification or noticed suspicious activity, remember: quick, careful action is key to safeguarding your financial well-being.

In continuation of our Cybersecurity Month theme, let's talk about what to do when you think your information has been compromised.

Immediate Steps to Secure Your Information¶

1. Notify the Bank Immediately¶

Don't let pride or embarrassment stop you from getting the help you need immediately. It can happen to anyone and we have helped countless clients through the process. Reach out and let our banking experts help.

2. Freeze Your Credit or Add a Fraud Alert¶

Protecting your credit should be your top priority. Here's what you can do:

• Credit Freeze: This free service prevents new credit accounts from being opened in your name. Contact each major credit bureau (Equifax, Experian, and TransUnion) to initiate a freeze.
• Fraud Alert: This requires businesses to verify your identity before opening new credit in your name. Contact any one credit bureau (Equifax, Experian, and TransUnion), and they'll inform the others.

3. Update Your Passwords¶

Strong passwords are your first line of defense. Follow these guidelines:

• Use at least 12 characters
• Combine upper and lowercase letters, numbers, and symbols
• Avoid personal information in your passwords

Consider using a secure password manager to help you maintain complex, unique passwords for all your accounts. Never write them down or put them in an unsecured file.

4. Enable Multifactor Authentication¶

This additional security layer sends a verification code to your phone or email when you log in, providing an extra barrier against unauthorized access.

Ongoing Vigilance¶

1. Be Wary of Phishing Scams¶

Scammers may try to obtain more of your information through deceptive emails or calls. Remember:

• Legitimate companies, including American Riviera Bank, will never ask for sensitive information via email or phone
• If in doubt, contact the company directly using official channels (don't just call back the number on your phone)

2. Review Your Statements Regularly¶

At American Riviera Bank, we encourage you to:

• Check your credit card and bank statements frequently
• Report any suspicious activity immediately
• Request and review your free credit reports regularly

3. Consider Identity or Credit Monitoring Services¶

While not a complete solution, these services can provide additional peace of mind by alerting you to potential fraudulent activity.

Taking Action¶

If you suspect your information has been compromised:

1. Report it to local law enforcement
2. File a report with the Federal Trade Commission at identitytheft.gov
3. Contact American Riviera Bank immediately - we're here to help you secure your accounts and guide you through the recovery process

We're Here to Help¶

At American Riviera Bank, we're always ready to assist you with personalized solutions to protect your financial identity. Our team is here to answer your questions and provide support every step of the way.

Remember, protecting your financial identity is a collaborative effort. By staying vigilant and working together, we can help ensure the security of your financial future.

For more information or assistance, please don't hesitate to reach out to our dedicated team of banking experts or visit your nearest American Riviera Bank branch. Your financial security is our priority.